Payment Processing

All online payments and transactions made in connection with bookings, deposits, or event payments on this website are securely processed by SFME PTY LTD (ABN 29 612 182 948), the parent entity responsible for payment processing for this venue.

By submitting a payment through this website, you acknowledge and agree that:

  • SFME PTY LTD is the legal entity that processes and receives all payments.

  • Payments are securely processed using the Tripleseat and Nuvei payment platforms.

  • The venue listed on this website operates under the SFME PTY LTD group and provides the hospitality services associated with your booking.

  • Your payment may appear on your bank or credit card statement as SFME PTY LTD or a similar descriptor i.e. True South

  • All transactions are processed in Australian Dollars (AUD).

SFME PTY LTD utilises secure third-party payment processors including Tripleseat and Nuvei to handle transactions. These providers maintain industry-standard security and PCI-compliant payment infrastructure.

Refund Policy

All payments made for bookings, deposits, and events are subject to the individual venue’s cancellation and refund terms at the time of booking.

  • Deposits and prepayments may be non-refundable or subject to cancellation timeframes specified at the point of purchase.

  • Refunds, where applicable, will be processed back to the original payment method within a reasonable timeframe.

  • Transaction fees and processing fees may be non-refundable where permitted by law.

For any refund requests or enquiries, please contact the venue directly or email functions@jbshospitality.com.au

Privacy Policy

SFME PTY LTD respects your privacy and is committed to protecting your personal information.

  • Personal information collected during the booking or payment process is used solely for processing transactions, managing bookings, and providing hospitality services.

  • Payment details are processed securely via third-party providers (Tripleseat and Nuvei) and are not stored by SFME PTY LTD.

  • Your information will not be sold or shared with third parties except where required to complete your transaction or comply with legal obligations.

Governing Law

These terms and any transactions processed through this website are governed by the laws of Victoria, Australia.

Company Information

SFME PTY LTD
ABN: 29 612 182 948
Registered Address: 16 Brighton Road, St Kilda 3183